• Alpha Finance will never ask you for your security codes in any way (e.g. via phone or e-mail / sms).  They are personal and you must not disclose them to anyone.
• Make sure the Password you are choosing each time is complex enough and not used in other services.
• Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
• Sign on Alpha Web Trading only via the official website of Alpha Finance (www.alphafinance.gr) or via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
• Verify the validity of the Alpha Web Trading page and the security certificate by clicking on the lock icon in the address bar of the browser.
• Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
• Inspect regularly your PC for viruses and any malicious programs using the latest versions of antivirus and antimalware utilities.

ATTENTION! There are malicious programs which could be installed unintentionally at your PC, trying to steal access codes.

If, during your sign-on to ALPHA WEB TRADING, you notice any “unusual” messages that drive you to re-enter your access codes, stop the procedure.

Call our Customer Service at +30 210 370 5700 and/or have your PC cleaned from viruses and other malicious software with which it may have been infected.

Ignore and delete immediately «suspicious» e-mail messages that ask you to give your personal data, include links or attachments.

For more information about the security of the e-transactions, see how you can protect your PC against malicious acrtions.