ALPHATRADE

• What is ALPHATRADE electronic services?
• How can I sign up to ALPHATRADE services?
• What codes do I need to connect to Alpha Web Trading?
• What codes do I need to connect to Alpha Mobile Trading?
• What codes do I need to connect to Alpha IVR Trading?
• What codes do I need to connect to Alpha Phone Trading?
• I have forgotten my passwords / locked my account
• Tips and instructions for secure transactions
• How to protect your PC against malicious actions?

Athens Stock Exchange - Derivatives

• How can I get buying power?
• Orders in derivatives
• What do I do in case of margin call?
• How do I ask for shares to be unblocked and when do they become available?
• How can I ask for money?
• How do I receive Transaction Confirmations and Statements?
• What are the financial obligations of my position in derivative products?
• Is margin the same for all products?
• Are the expiration dates of the derivative products predetermined?
• Changes in Future Contracts sizes

Athens Stock Exchange - Shares

• Which are the trading categories in Athens Exchange?
• Which is the timetable for placing orders through Alpha Finance networks?
• What are stock fluctuation limits?
• What type of orders can I transmit at Athens Exchange through alternative networks?
• Can my orders be active for more than a day period?
• How can I change my declared bank account?
• What should I do in case my personal data changes?
• When and how do I receive confirmation of execution of my transactions?
• When and how do I receive the Statement of my portfolio?
• How do I collect dividends from the shares I have in my portfolio?
• Can I open a Joint Investor Account at Alpha Finance?
• Can I carry out transactions on credit (Margin Financing)?
• What is the procedure for signing a contract between Alpha Finance and a Legal Entity?
• How do I transfer my portfolio to Alpha Finance from another investment company?
• How can I participate in Share Capital Increase?