ALPHA GLOBAL TRADING

• How do I start?
• How can I connect?
• What are the available account types?
• What is the difference between TWS & Client Portal?
• Where do I download apps for Smartphone and Tablet from?
• What is Account Management?
• Is there a search engine and product feature data base?
• How do I register to additional services (e.g. Reuters news, prices)?
• What are the options to monitor my account?
• What kind products can I have access to?
• In which Asset Classes can I have access to?
• Which countries do I have access to?
• Which is the minimum amount required to register to Alpha Global Trading service?
• Is there a minimum commission or any other charges I should be aware of?
• What kind of orders do you support?
• In how many days does the investor’s account open and when can the customer start transactions?
• What is the tax treatment for transactions via Alpha Global Trading?
• Are available funds (credit balance) interest-bearing?

International Markets - Shares

• How can I carry out transactions?
• Is there a minimum amount per transaction?
• How can the customer deposit the amount required for carrying out transactions?
• What is the tax treatment for international equities transactions / dividends?

International Markets - Derivatives

• How can I carry out transactions?
• What are the main margin categories for derivatives trading?
• Do margins differ throughout trading sessions?
• What is the required documentation for international derivatives trading?
• Is there a minimum initial amount?
• How often do I get updates about my position in derivatives?
• What are the specifications of the main futures contracts?